Avaya Aura 9670

Solidly built, elegantly designed, and future ready to support the way you work for years to come, Avaya 9600 Series IP Deskphones are packed with features that help drive collaboration enterprise wide. A select set of 9600 IP phones offer touch-screen access to web-based applications, menus, calendars, and directories, plus high-quality voice calls, instant messaging, voice messaging, conference calling, and more.

Focus on collaborating instead of navigating complex menus. Large, color touch-screens and customizable softkeys make the 9600 Series deskphones easy to learn and simple to use.

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Items covered in this 14 minute training module include:

  • Hardware
  • Buttons
  • Sound Control
  • Answering a Call
  • Making a Call
  • Hold & Ignore
  • Transfer
  • Send All Calls
  • Directory
  • Conferencing
  • Add New Contact
  • Call a Contact
  • Edit & Delete Contacts
  • Call Log
  • Removing an Entry from the Call Log
  • Clearing all Contacts
  • Turning off Call Logging
  • Check Voicemail from Phone
  • Check Voicemail from Outisde
  • Call Settings
  • Screen & Sound Options
  • Edit Button Labels

Browse other training modules available exclusively from End User University:

– REDUCE HELP-DESK CALLS
– ELIMINATE EMPLOYEE DOWNTIME
– INCREASE PRODUCT ADOPTION

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