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CISCO Unified CM User Options

Cisco Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, enabling easy collaboration every time from any workspace. Cisco Unified Communications Manager (UCM) is the powerful call-processing component of the Cisco Unified Communications Solution. It is a scalable, distributable, and highly available enterprise IP telephony call-processing solution.

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Items covered in this 14 minute training module include:

  • Overview
  • Home Page
  • Contacts
  • Directory
  • Line Settings or Call Forwarding
  • Phone Settings
  • Phone Services

Browse other training modules available exclusively from End User University:

– REDUCE HELP-DESK CALLS
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– INCREASE PRODUCT ADOPTION

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