Brief training sample shown. Register to access the full training module.

CISCO Personal Communications Assistant (PCA) with Unity Inbox

The Cisco Personal Communications Assistant (PCA) is the portal that provides access to the Cisco Unity Connection web tools for users to manage messages and personal preferences in Cisco Unity Connection. The Connection web tools include the Cisco Unity Assistant, the Cisco Unity Inbox, and the Cisco Unity Personal Call Transfer Rules.

Protect your IT investment and arm your users with proper training through End User University. Show me more information.

Register to View the Entire Training Module

Items covered in this 17 minute training module include:

  • Cisco Personal Communications Assistant
  • Unity Inbox (Voicemail)
  • Personal Options
  • Phone Menu Preferences
  • Message Playback
  • Transfer Rules
  • Passwords
  • Greetings
  • Notification Devices
  • Contacts
  • Private Lists

Browse other training modules available exclusively from End User University:

– REDUCE HELP-DESK CALLS
– ELIMINATE EMPLOYEE DOWNTIME
– INCREASE PRODUCT ADOPTION

GET STARTED