Avaya IP Office 9500 Series
The Avaya Deskphones are powerful communication solutions which deliver a consistent experience for the end user across a variety of devices and interfaces.
The 04 Digital Deskphone is designed for light phone users with straightforward needs. It delivers 4 administrable feature buttons on 3 levels for a total of 12 button positions, each with helpful LEDs to indicate status. The 08 Digital Deskphone is designed for “power users” –those who spend a lot of time on the phone. It features 8 administrable feature buttons on 3 levels for a total of 24 button positions, also with dual LEDs to display status.
Items covered in this 17 minute training module include:
- Models
- Hardware
- Buttons
- Sound Control
- Answer Calls
- Making a Call
- Hold & Transfer Calls
- Conferencing
- Add New Contact
- Call A Contact
- Edit and Delete Contacts
- View History
- Clear History
- Voicemail
- Call Settings
- Screen and Sound Settings
- Expansion Module
Browse other training modules available exclusively from End User University:
