Brief training sample shown. Register to access the full training module.

CISCO 6900 Series IP Phone

Our training program for the  Cisco 6900 Series phones, covers the 6921, 6945 and 6961 models. The 6921 has two tri-color illuminated line or feature buttons for call-status indication. The 6941 has four line buttons and a larger LCD screen. The 6945 builds on the 6941 with the addition of Gigabit Ethernet. The 6961 has 12 line buttons, all of which can be configured as a line, speed-dial or a call feature.

Covering Basic and Advanced Call Handling topics, this program can be used to help demo the product itself, as well as train the end-user once the phones have been deployed.

Protect your IT investment and arm your users with proper training through End User University. Show me more information.

Register to View the Entire Training Module

Items covered in this 24 minute training module include:

  • Hardware
  • Function Buttons
  • Sound Controls
  • Answering Calls
  • Making Calls
  • Hold & Transfer
  • Forwarding Calls
  • Conferencing
  • Mobile Connect
  • Park Calls
  • Group Pickup
  • Shared Lines
  • Personal Directory
  • Personal Fast Dials
  • Corporate Directory
  • Applications & Services
  • Call History
  • Ringtone
  • Contrast
  • Voicemail Access
  • Voicemail with E-mail
  • Extension Mobility

Browse other training modules available exclusively from End User University:

– REDUCE HELP-DESK CALLS
– ELIMINATE EMPLOYEE DOWNTIME
– INCREASE PRODUCT ADOPTION

GET STARTED