Cisco 7960/40 Series Phone Training in Spanish
Multilingual – The training can be translated into any language resulting in consistent training and support throughout your entire organization.
Customizable – An exact replica of the end-users’ IP Phone, and can be customized to match your company’s phone number, speed dial names, line extensions, voicemail prompts, soft keys and more.
Flexible – The teachable moment is different for everyone. End users can access training when they need it, with their phone in front of them.
Convenient Support Tool – Your end users and IT staff can use the training as a quick reference to address questions.
Items covered in this 49 minute training module include:
- Phone Features
- Handset
- LCD
- Line or Speed Dial Buttons
- Footstand Adjustment
- Soft Keys
- Scroll Key or Navigation Button
- Dialling Pad
- Feature Buttons
- Help Button
- Volume Button
- Sound Control Toggles
- Headset
- Setup
- Ringer Volume
- Ring Type
- LCD Contrast
- Phone Base Angle
- Make a Call with Handset
- with Headset
- with Speakerphone
- with Soft Keys
- Answer a Call with Handset
- with Headset
- with Speakerphone
- with Soft Keys
- Hold & Resume
- Multiple Call Handling
- Transfer a Call
- Conference & Join
- Redial
- Park a Call
- Pickup a Call within a Group
- Forward a Call
- iDivert
- Directories
- Corporate Directory
- Clear All Directory Calls
- Settings
- Help Button
- Services
- Voicemail Logon
- Change Your Password
- Changing Your Greeting
- Change the Recorded Name
- Setup Email Audio Device
- Retrieving Messages through Phone
- Transfer to Voicemail
- Expansion Module
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