CISCO IP Phone Training in Chinese
Multilingual – The training can be translated into any language resulting in consistent training and support throughout your entire organization.
Customizable – An exact replica of the end-users’ IP Phone, and can be customized to match your company’s phone number, speed dial names, line extensions, voicemail prompts, soft keys and more.
Flexible – The teachable moment is different for everyone. End users can access training when they need it, with their phone in front of them.
Convenient Support Tool – Your end users and IT staff can use the training as a quick reference to address questions.
Items covered in this 49 minute training module include:
- Hardware
- Buttons
- Adjust Ringer Volume
- Change Ring Type
- LCD Contrast
- Adjust Phone Base Angle
- Answering Calls
- Making Calls
- Hold & Resume
- Transfer Calls
- Forwarding Calls
- i-Divert
- Conference Calls
- Join
- Mobile Connect
- Park Calls
- Pick Up a Call within a Group
- Services
- Call Logs
- Personal Directory
- Corporate Directory
- To Log on to Voicemail
- Changing Your Password
- Change Your Greeting
- Change Your Recorded Name
- Voicemail with E-mail
- Transfer to Voicemail
- Voicemail Prompts
- Communications Manager
- Setup and Login
- Line/Call Forwarding
- Speed Dials
- Directory
- Address Book
- Fast Dials
- Mobility Remote Destinations
- Mobility Access Lists
- User Settings
- Unity Assistant
- Personal Options
- Phone Menu Preferences
- Message Playback Preferences
- Transfer Rules
- Passwords
- Greetings
- Notification Devices
- Contacts
- Private Lists
- 7915 Expansion Module