IP Communicator (Softphone)
The Cisco IP Communicator, or Soft Phone, is a desktop application that turns your computer into a full-featured phone, allowing you to place, receive, and otherwise handle calls. You can initiate calls by typing a phone number on the display window, or with your computer keyboards number keys.
Items covered in this 17 minute training module include:
- Phone Features
- Audio Tuning Wizard
- Screen Display
- Programmable Buttons
- Status Icons
- Change Ring Type
- Managing Calls
- Hold Calls
- Transfer Calls
- Forward Calls
- Conferencing
- Mobile Connect
- Call History
- Corporate Directory
- Voicemail Access
- Extension Mobility